How do I care for my ceramic items?

Everything is dishwasher and microwave safe. However, handwash is recommended for longevity.

Do you offer gift wrapping?

I take care to wrap everything beautifully and safely. If you would like me to include a gift note, please leave a message as you checkout.

What if my order arrives damaged?

Please email me a picture to ceramicsbysunny@gmail.com and depending on stock and timings, I can offer a refund or replacement.

How do I track my order?

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Do you ship internationally?

The Christmas Pre-Orders are UK only.

I will be separately releasing a Christmas drop which can be ordered as usual and will have shipping options for the US, Ireland, France, Germany, the Netherlands and Italy.

The shipping fee is automatically calculated based on the weight of the items in your basket.

Which couriers do you use?

Within the UK I ship orders with Royal Mail, and international orders are sent with DPD.

What is your return policy?

I want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days for a full refund or exchange. Please email me at ceramicsbysunny@gmail.com for details.